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Hospitality Waiting

  • Job Location

    Old Trafford, Manchester

  • Start date

    2019/20 Football Season

  • Duration

    Various matchdays & events throughout the year

  • Job Benefits

    Competitive salary


The Manchester United catering department is currently recruiting individuals to join our team.

Waiting on staff will work within one of our Hospitality Suites or Box Areas, serving guests that are attending a match day. You will be working as part of a team that is directed by the Room Manager or Supervisor, aiming to go above and beyond customer expectations to ensure that all customers have an enjoyable experience at Manchester United.

We require candidates that can make others smile, who are passionate about customer service and always seek to wow the customers by going the extra mile to ensure satisfaction, to produce a high quality performance in a demanding environment.

 If you like interacting with a variety of people on a daily basis, then a waiting on position might be the right job for you. Simply click on the apply button below to make an application.



The waiting on position requires a well presented candidate with a friendly and approachable attitude and a welcoming and cheery personality.  

The ideal candidate would be confident, outgoing, and have a friendly nature. Must also be comfortable working as part of a team and taking instructions well. A good command of spoken and written English is essential to be able to communicate and interact with customers effectively. 

The ideal candidate would have; excellent organisation skills, a strong and positive working mentality and good co-ordination with immaculate attention to detail and should posses the following competencies:

  • Flexible, confident and dedicated to the job 
  • Polite and courteous manner 
  • Cheery personality with a friendly, approachable character 
  • Customer service focused 
  • Professional and positive attitude with a desire to grow and develop 
  • Provide a welcoming atmosphere for all guests 
  • Happy to take instruction/direction 
  • Commitment to customer care with the ability to demonstrate it 
  • Maintain a proper dining experience 
  • Deal with customer requests and queries 
  • Complete additional duties requested by a Manager/Supervisor 
  • Deliver service with a smile 
  • Attend mandatory and other training as required 
  • Comply with all company policies and procedures 

Experience of working in a restaurant or conference & banqueting environment is desirable but not essential for this role.

About us

Manchester United is one of the leading football clubs in the world and has one of the strongest brand names in sport. We have won 20 League titles, have been FIFA Club World Cup Champions and have won three European Cups!


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Copyright ©2006 - 2020. 247 Media Ltd.