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Deputy General Manager - 25601

  • Job Location

    Weybridge

  • Start date

    Immediate

  • Duration

    Permanent

  • Job Benefits

    A generous package, fantastic benefits and hundreds of discounts from high street shops and supermarkets to holidays and home insurance!




Description

 

Salary - £26-28k per annum

ROLE PURPOSE

  • To assist the General Manager in all undertakings concerned with the delivery of the company expectations to the client
  • To support and motivate all team members in delivering of customer requirements and satisfaction
  • To provide and maintain the highest standards of food & drink service to the customers on behalf of the client
  • To effectively utilise the branding and marketing materials provided in all sectors of the business
  • To represent Gather & Gather’s FOOD ideals at all times
  • To communicate effectively with the client & team

YOUR RESPONSIBILITIES

  • Full operational support to the business, while making sure the management and staff provide a consistent high standard of customer service
  • Creating a positive team atmosphere & customer environment
  • Ensuring QHSE standards are met and upheld by your team
  • Financial management: cash control, weekly banking, GP control and forecasting, rostering
  • Monitor and ensure all areas of the business are running efficiently and in line with company standards
  • Monitoring staffing levels in line with business demands, using the company recruitment, induction and training guides whilst developing & progressing your team
  • Maximising on revenue techniques and opportunities to demonstrate and improve financial bearings
  • Taking control on all aspects of the business in the absence of the General Manager
  • Duty management of event days to include prior preparation is completed for successful delivery of the catering offering
  • Dealing and reporting of maintenance issues
  • Record and take actions on all customer feedback in a constructive and positive manner
  • Full knowledge of all areas of the business to provide cover for heads of departments
  • Carrying out projects with the support of the General Manager to continually improve and progress the customer experience / financial benefits to the business

YOUR EXPERIENCE & QUALIFICATIONS FOR THE ROLE

  • A flair for quality customer service
  • A love of food & beverages and a knowledge of current trends
  • Experience in hospitality and retail management with strong capabilities to make quick on-the-job decisions
  • Strong communication skills
  • A friendly attitude towards colleagues and customers

 

About us

WHAT MAKES US GREAT
 
Gather & Gather is the UK’s fastest growing catering company, with over 270 sites in the UK, Ireland, Norway and Germany. We provide a range of services including staff restaurants, café
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Copyright ©2006 - 2024. 247 Media Ltd.